Responsible Gaming at GT99
Gaming should be entertainment, not a problem – we are here with you.
Important Message
GT99 actively promotes responsible gaming. Playing should always be a form of entertainment, never a way to earn income. Set a budget before you start and stick to it. If you ever feel that gaming is turning into a problem, don’t hesitate to reach out for help.
What is responsible gaming?
Responsible gaming means enjoying your time in a safe and controlled manner. At GT99, we believe gaming should be fun and enjoyable – it must never become a source of stress or financial difficulty. It’s about knowing when to play, how much to spend, and when to walk away. It means you stay in control and that gaming doesn't interfere with the important areas of your life.
GT99 is fully committed to creating a safe and responsible gaming environment. We provide a range of built-in tools – including deposit limits, session reminders, cool-off periods, and self-exclusion – so you can always stay in control. We also educate our players on responsible gaming practices and are ready to support anyone who feels their play is becoming problematic. Our goal is for every player to enjoy gaming in a healthy and balanced way.
Maintain Balance
Gaming should be a part of your life, not your entire life. Make time for family, friends, work, and other hobbies. Gaming should never harm your responsibilities or personal relationships.
Set a Budget
Before you play, decide how much money you can comfortably afford to spend, and commit to that limit. Never gamble with money that is meant for essential expenses or that you cannot afford to lose.
Set Time Limits
Decide how long you will play and stick to that limit. Extended play sessions can affect your judgment and decision-making.
Don’t Chase Losses
If you happen to lose, resist the urge to win it back by playing more. This is a dangerous pattern that often leads to even greater losses.
Signs of Problematic Gaming
It’s crucial to recognize the signs of problematic gaming early so you can seek support. GT99 urges you to stay aware of these warning signs. If you or someone you know shows any of them, don’t wait – reach out. Asking for help is not a sign of weakness; it’s a sign of strength and responsibility. The sooner the issue is identified, the easier it is to resolve. If you answer ‘yes’ to two or more of the questions below, we recommend using our cooling-off tools or contacting our support team.
Ask Yourself:
If you answered ‘yes’ to one or more of these questions, it might be time to take a break and seek help. At GT99, we offer a range of tools that can support you. Remember, our platform is exclusively for adults aged 18 and above.
GT99 Responsible Gaming Tools
We provide a variety of easy-to-use tools to help you stay in control of your gaming. You can set them up anytime from your account settings.
Deposit Limit
You can set daily, weekly, or monthly deposit limits. Once you reach your limit, you won’t be able to add more funds during that period. This helps you stick to your budget and avoid overspending.
Loss Limit
You can set a limit on how much you’re willing to lose in a given period. When you hit that limit, you won’t be able to play for the rest of that period. This protects you from large losses.
Session Time Limit
You can choose how long you want to play in one session. When the time is up, you’ll be automatically logged out. This helps you avoid playing for extended periods.
Self-Exclusion
If you feel you need a break, you can activate self-exclusion. This will close your account for a set period (6 months, 1 year, or permanently). During this time, you won’t be able to log in or play.
Reality Check
We send regular reminders that tell you how long you’ve been playing and how much you’ve spent. This keeps you aware of your activity.
Gaming History
You can view your complete gaming history — how much you’ve spent, how much you’ve won, and how long you’ve played. This helps you understand your behaviour.
Help and Support
If you or someone you know is struggling with gaming issues, remember you’re not alone and help is available. GT99’s customer support team is trained in responsible gaming and can guide you to the right resources. We work with various responsible gaming organisations that provide professional help and counselling.
Get Help
If you feel gaming is becoming a problem, please contact us or reach out to the following organisations:
- GT99 Customer Support: 24/7 Live Chat
- Email: For email assistance, visit the Contact section on gt99.baby [email protected]
- National Mental Health Helpline
- Gamblers Anonymous
Remember, seeking help is a courageous act. The sooner you get help, the easier it is to resolve the issue. Your family, friends, and professional counsellors are there to support you. GT99 is committed to supporting you on your responsible gaming journey.
Play Responsibly and Enjoy! (18+ only)
At GT99, we want you to enjoy gaming in a safe and responsible way.
Start Playing ResponsiblyFor Parents
GT99 strictly prohibits minors from gaming. We encourage parents to monitor their children's online activities. You can use parental control software to block your children from accessing gaming sites. If you suspect a minor is using our site, please notify us immediately.
18+ Only
GT99 is exclusively for adults aged 18 and above. We verify ages and instantly close any account found belonging to a minor. Parents, please safeguard your children from online gaming.
GT99 is dedicated to promoting responsible gaming and providing a safe gaming environment. We believe gaming should be fun and entertaining, never a problem. We are here to support you on your responsible gaming journey. Play responsibly and enjoy life!
