Privacy Policy – GT99

1. Information Collection

When you register on GT99 and use our services, we gather certain types of information. This data is essential to give you the best experience possible, manage your account, and meet our legal obligations. We only collect what is truly necessary for our services – we never gather excessive or unnecessary data.

Personal Information

When you sign up on GT99, we collect details like your name, email address, mobile number, date of birth, address, and other identity verification data. This helps us confirm your identity, strictly enforce the 18+ age requirement, and keep your account secure. We may also ask for copies of government-issued ID documents such as your National ID card, passport, or driving license.

Financial Information

To handle your transactions, we collect payment details like your bank account number, mobile banking number (bKash, Nagad, Rocket), and transaction history. However, we never store your full credit card number or PIN. All payment information is encrypted and processed through secure payment gateways. GT99 is PCI DSS compliant and follows the highest security standards.

2. Information Usage

We use your information for a range of purposes, all designed to deliver you the best service. GT99 uses your data to create and manage your account, process transactions, verify your identity, and prevent fraud. We also use it to communicate with you, send important updates, and share promotional offers. You can opt out of marketing communications at any time.

We use your data to improve our services, develop new features, and understand your preferences. By analyzing user behavior and trends, we can provide a better gaming experience. GT99 also uses your information to fulfill legal obligations, comply with regulatory requirements, and cooperate with law enforcement agencies when legally required.

3. Information Sharing and Disclosure

GT99 holds your privacy in high regard. We never sell your personal data to anyone. In some cases, we may share information with trusted partners who help us operate the platform — such as payment processors or identity verification services. They are obligated by contract to protect your data and only use it for the exact purpose we specify.

For your transactions, we may share data with bKash, Nagad, Rocket, or other payment partners so your deposits and withdrawals are processed smoothly. Identity checks for KYC verification involve trusted third-party services. We also work with technical support teams to maintain platform stability. If required by law — such as a court order or police request — we will disclose information. Additionally, we may share data to combat fraud, defend our legal rights, or safeguard the community’s well-being.

4. Data Security

GT99 protects your data with top-tier security standards. All information sent between you and our servers is shielded by 256-bit SSL encryption. Passwords are stored using strong hashing — nobody, not even our team, can see your actual password. Our servers are guarded by advanced firewalls, anti-malware tools, and intrusion detection systems that constantly watch for threats.

Our data centers have strict physical and digital access controls — only authorized staff can enter. We regularly run security audits and simulated attacks to find and fix any weak spots. Every GT99 team member receives thorough training on privacy and signs a confidentiality agreement. Still, it’s important to note that while we work tirelessly to protect you, no online system can promise absolute invulnerability. We urge you to also take precautions on your end.

5. Your Rights

GT99 gives you complete control over your personal data. You can ask us for a copy of what we store, update any wrong or missing details, or even request that we delete your information entirely (except where we must keep records to satisfy legal requirements). Closing your account is straightforward, and we’ll guide you through the steps if you wish to have your data removed.

You can opt out of marketing communications at any time. You may object to the processing of your information for specific purposes. You can request data portability – meaning you can receive your information in a structured format. To exercise these rights, please contact our customer support. We will process your request within 30 days. In some cases, we may verify your identity before handling your request.

6. Data Retention

GT99 retains your information as long as needed to provide our services and fulfill legal obligations. When you close your account, we delete or anonymize your data, but we may keep certain records for legal, regulatory, or accounting purposes. We generally retain transaction records for up to 7 years and account information for 5 years after account closure.

7. Children's Privacy

GT99 is strictly for individuals aged 18 and above. We do not knowingly collect personal information from minors. If we discover that we have obtained a child's data, we will immediately delete it and close the account. If you believe we have collected a minor's information, please contact us.

8. International Data Transfer

GT99 is an international platform, and your information may be processed and stored in different countries. We ensure your data is protected to the same high standard wherever it is handled. We use standard contractual clauses and other legal mechanisms for international data transfers.

9. Policy Changes

We may periodically update this Privacy Policy to reflect new technologies, business practices, or regulatory requirements. If we make significant changes, we will notify you via email or a website notice. Changes take effect once posted on the site. We recommend checking this page regularly to stay informed about our privacy practices.

10. Contact

If you have any questions, concerns, or requests about this Privacy Policy, please contact us. Our Data Protection team is available to assist you and answer any privacy-related questions. You can reach us via email: [email protected] or through our 24/7 customer support live chat.

By using GT99, you acknowledge that you have read and understood this privacy policy and consent to the collection, use, and disclosure of your information as described. We respect your privacy and are committed to keeping your data secure. Thank you for trusting us—enjoy a safe gaming experience!